If you choose to buy an ebook, this is a digital good, which means that we will not post any parcel to you.
How will I receive my order ?
Once your payment is validated, your will automatically receive a download link. Please click on this link to receive your order.
Please note that your download link is also available, anytime, inside your account.
How can I use my order ?
You will receive a PDF file, which can be read on various free software.
Please find below a selection of PDF readers :
I did not received my download link
Please write to us using our contact form, and we will be more than happy to send your link once again.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order.